Project & Operations Management01
Project Management Foundations
Build foundational knowledge through guided instruction, practical examples, and supported practice. Develop practical skills in defining a project's outcome, scope, owners, milestones, and risks through applied scenarios and a final work sample.
Beginner3-4 hours5 modules
You will make: Create a one-page project charter and a simple milestone plan.
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Kanban and Agile Ways of Working
Build foundational knowledge through guided instruction, practical examples, and supported practice. Develop practical skills in making work visible and improving flow through small feedback cycles through applied scenarios and a final work sample.
Beginner3-4 hours5 modules
You will make: Design a small work board with clear policies, a flow measure, and a review routine.
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Process Mapping and Improvement
Build foundational knowledge through guided instruction, practical examples, and supported practice. Develop practical skills in mapping a current process before testing a measurable improvement through applied scenarios and a final work sample.
Beginner3-4 hours5 modules
You will make: Document a simple current-state process and propose one small, testable improvement.
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Quality and Operations Basics
Build foundational knowledge through guided instruction, practical examples, and supported practice. Develop practical skills in defining quality from the user's perspective and making process checks repeatable through applied scenarios and a final work sample.
Beginner3-4 hours5 modules
You will make: Build a process checklist with a quality standard, owner, and exception path.
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Project Risks and Communication
Build foundational knowledge through guided instruction, practical examples, and supported practice. Develop practical skills in identifying project uncertainty and sharing changes with the right people through applied scenarios and a final work sample.
Beginner3-4 hours5 modules
You will make: Prepare a small risk register and a clear status update for a changed project assumption.
Explore course →Project & Operations Management06
Project Scheduling and Resource Planning
Build on foundational knowledge by comparing methods, adapting them to constraints, and supporting decisions with evidence. Develop practical skills in project scheduling and resource planning through applied scenarios and a final work sample.
Intermediate5-6 hours5 modules
You will make: Create a practical project scheduling and resource planning work sample for project & operations management. Explain its goal, method, evidence, limitations, and recommended next step.
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Lean Process Improvement Practice
Build on foundational knowledge by comparing methods, adapting them to constraints, and supporting decisions with evidence. Develop practical skills in lean process improvement practice through applied scenarios and a final work sample.
Intermediate5-6 hours5 modules
You will make: Create a practical lean process improvement practice work sample for project & operations management. Explain its goal, method, evidence, limitations, and recommended next step.
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Project Budget and Risk Control
Build on foundational knowledge by comparing methods, adapting them to constraints, and supporting decisions with evidence. Develop practical skills in project budget and risk control through applied scenarios and a final work sample.
Intermediate5-6 hours5 modules
You will make: Create a practical project budget and risk control work sample for project & operations management. Explain its goal, method, evidence, limitations, and recommended next step.
Explore course →Project & Operations Management09
Service Operations Measurement
Build on foundational knowledge by comparing methods, adapting them to constraints, and supporting decisions with evidence. Develop practical skills in service operations measurement through applied scenarios and a final work sample.
Intermediate5-6 hours5 modules
You will make: Create a practical service operations measurement work sample for project & operations management. Explain its goal, method, evidence, limitations, and recommended next step.
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Change Management Foundations
Build on foundational knowledge by comparing methods, adapting them to constraints, and supporting decisions with evidence. Develop practical skills in change management foundations through applied scenarios and a final work sample.
Intermediate5-6 hours5 modules
You will make: Create a practical change management foundations work sample for project & operations management. Explain its goal, method, evidence, limitations, and recommended next step.
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Program and Portfolio Governance
Integrate multiple methods, justify complex trade-offs, evaluate uncertainty, and produce work suitable for expert review. Develop practical skills in program and portfolio governance through applied scenarios and a final work sample.
Advanced7-9 hours5 modules
You will make: Create a practical program and portfolio governance work sample for project & operations management. Explain its goal, method, evidence, limitations, and recommended next step.
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Advanced Operational Excellence
Integrate multiple methods, justify complex trade-offs, evaluate uncertainty, and produce work suitable for expert review. Develop practical skills in advanced operational excellence through applied scenarios and a final work sample.
Advanced7-9 hours5 modules
You will make: Create a practical advanced operational excellence work sample for project & operations management. Explain its goal, method, evidence, limitations, and recommended next step.
Explore course →Project & Operations Management13
Complex Project Recovery and Assurance
Integrate multiple methods, justify complex trade-offs, evaluate uncertainty, and produce work suitable for expert review. Develop practical skills in complex project recovery and assurance through applied scenarios and a final work sample.
Advanced7-9 hours5 modules
You will make: Create a practical complex project recovery and assurance work sample for project & operations management. Explain its goal, method, evidence, limitations, and recommended next step.
Explore course →Project & Operations Management14
Strategic Change and Benefits Realization
Integrate multiple methods, justify complex trade-offs, evaluate uncertainty, and produce work suitable for expert review. Develop practical skills in strategic change and benefits realization through applied scenarios and a final work sample.
Advanced7-9 hours5 modules
You will make: Create a practical strategic change and benefits realization work sample for project & operations management. Explain its goal, method, evidence, limitations, and recommended next step.
Explore course →Project & Operations Management15
Resilient Operations and Continuity Planning
Integrate multiple methods, justify complex trade-offs, evaluate uncertainty, and produce work suitable for expert review. Develop practical skills in resilient operations and continuity planning through applied scenarios and a final work sample.
Advanced7-9 hours5 modules
You will make: Create a practical resilient operations and continuity planning work sample for project & operations management. Explain its goal, method, evidence, limitations, and recommended next step.
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